What Happens to Care Workers When Frameworks Prioritize Metrics Over People
Metrics are seductive. They give leaders a clean dashboard, a sense of control, a line that goes up. But when care frameworks turn human relationships...
Explore in-depth analysis, policy insights, and human-centered stories that shape long-term impact in social work, welfare, and community development.
Metrics are seductive. They give leaders a clean dashboard, a sense of control, a line that goes up. But when care frameworks turn human relationships...
Care ethics is built on relationships, vulnerability, and responsibility. But when you try to bolt on a sustainability lens, something odd happens. Th...
In 1979, the Belmont Report laid out three principles: respect for persons, beneficence, justice. It was written for a world of paper files, face-to-f...
Here is a question that keeps social-service directors up at night: Can you serve 10,000 people as well as you served 100? The pressure to scale is re...
You have seen the list. Food pantries running out by the 15th. Shelters turning away familie. Mental health hotlines with hour-long waits. The usual r...
A community health center in Detroit adopted a strict utilitarian framework in 2021. Within six months, caseworkers reported feeling like "efficiency ...